Can I take my pet on the bus and tram?

Pets are tolerated as an exception on buses and trams, as long as:

> they do not cause a nuisance to other passengers,
> their owner takes sole and entire responsibility for them,
> they do not occupy a seat under any circumstances,
> they are muzzled and held on a lead by an adult, 
> small pets are carried in closed baskets,
> their owner pays for a ticket for them (except animals in baskets and guide dogs).

However, it is always up to STAS staff to decide whether or not to let an animal on board a bus or tram. In any case, dangerous dogs (category 1 "attack dogs") are prohibited.

Can I take my bike on the bus and tram?

Bikes are not allowed on the network, except on the trams on Sundays and public holidays, up to a limit of 4 per tram and as long they do not get in the way of other passengers. They must be parked on the platforms and not clutter up the aisles.

Motorised vehicles are completely prohibited in all STAS vehicles.

Pay fines page

• By going, within 24 hours of the offence, to one of the 2 24-hour payment terminals (cards and cash accepted) in Place Bellevue (near the bus station/VéliVerts docking station) or in the city centre at 2 rue du Grand Moulin in Saint-Etienne, taking the penalty slip and the date of the offence.
• Directly online on this site, on the Pay fines page. You will need the number of the penalty slip and the date of the offence. (payment by bank card only).
• For any claims concerning fines, to ask for more time to pay, present your travel card (no need to enclose your OùRA! card) etc., please write to us at this address: 
• You can also contact us using the contact form on our website.

I have been fined for not having a ticket. How can I pay the fine?

At a payment terminal:  

By going, within 24 hours of the offence, to one of the two 24/7 payment terminals (cards and cash accepted) in Place Bellevue (near the bus station/VéliVert docking station) or in Saint-Étienne city centre at 2 rue du Grand Moulin, taking the penalty slip and the date of the offence. 

Online:

• Online on this site, by clicking on pay my fine . You will need the number of the penalty slip and the date of the offence. (Payment by bank card only).

Claims:

• For any claims concerning fines, to ask for more time to pay, present your travel card (no need to enclose your OùRA! card), etc., please write to us at this address: STAS Service Réclamation, 1 avenue P. Mendès France – CS 90055 – 42272 Saint-Priest-en-Jarez CEDEX or send an email using the contact form on our website.* 

*During the period it takes to respond, reminder letters and surcharge notices will not be suspended, as this process is automated. Please ignore them and wait for us to respond to your claim. The date when you send your letter or claim is the date that counts and no surcharge will be applied however long it takes us to respond.

How much are the fines?

If you fail to pay your fine within 3 months, your case will be sent to the public prosecutor's office responsible for fraud offences and you will then be liable for a fine of €180.